Domusplus design

VISION
Vision of the DOMUS PLUS PROJEKTIRANJE d.o.o. company is to become a leading company for design of ecological and sustainable prefabricated buildings in the Republic of Croatia.

MISSION
Our mission to provide the highest level of service to our customers, with, first and foremost, quality in mind. We also lead our customers through the entire process of designing and constructing their houses thereby considering legislation, their wishes and innovative solutions, from having the first idea all the way to obtaining the Building Permit and As-Built Project, while using the cutting edge technology of CAD and 3D-CAD/CAM programmes for drawing and state-of-the-art software for static calculations. Our way of designing, and our view of architecture is to enable customers get everything they want, while taking into account the future and health of all of us.

OBJECTIVES
Our objective is to promote environmental and sustainable building. Similarly, it is our objective to become the leading project design office for designing larger residential and commercial buildings, and public purpose buildings. On the other hand, we want to offer our customers the best quality of project design solutions and project documentation, as well as a free choice of future buildings’ design under acceptable market prices.

QUALITY POLICY
The primary objective of the DOMUS PLUS PROJEKTIRANJE d.o.o. company is meeting requirements and expectations of our customers when providing our services.
By continuously monitoring satisfaction of our customers, we constantly improve the quality of our services relying upon the innovation, creativity, and high motivation of our employees. Their expertise represents the foundation on which we base our future business successes, and to that effect, we have ensured continuous training across all levels of the organisation.
We provide our customers with top notch services through additional consulting services, and we keep monitoring their needs.
We achieve our business objectives through developing quality and affordable projects for residential, commercial and public purposes; researching affordable technological solutions and constant improving of the quality management system thus placing DOMUS PLUS PROJEKTIRANJE d.o.o. at the top of regional companies.
By defining its future, the management of DOMUS PLUS PROJEKTIRANJE d.o.o. company, with its work process management mode, ensures:
– business operations in accordance with all legal requirements;
– resources for implementing this quality policy;
– assessment of compatibility with the objectives set;
– continuous quality management system enhancement.
The management of the DOMUS PLUS PROJEKTIRANJE d.o.o. company has ensured that its quality policy is available to all stakeholders.

STRATEGIC QUALITY OBJECTIVES
In accordance to the quality policy we have set the following strategic objectives:
– Company management quality, which will constantly be recognised by our customers and our employees;
– Quality of business processes, which guarantees the satisfaction of our employees and the quality of services;
– Continuous education of our employees through specialist trainings for acquiring expertise in specialised work areas;
– High quality of service, which ensures that customers receive an outstanding value for money ratio and innovative solutions tailored according to customers’ individual needs;
– Customer satisfaction, visible and measurable – customers recommend us;
– Business ethics and social responsibility, whereby the customers recognise us as a responsible company which respects all moral and ethical norms;
– Business profitability;
– Market share increase;
– Long-term partnership with quality suppliers.

COMMUNICATING QUALITY POLICY
In accordance with the principles of transparency, the Management of DOMUS PLUS PROJEKTIRANJE d.o.o. has ensured the availability of this policy to its employees, customers and all other stakeholders by keeping a printed copy of it in the Alpha meeting room in our office and having it published on the official web page https://domusplus.hr/en/domusplus-design/